Support

HOW TO PLACE AN ORDER

Orders can be placed on our website 24 hours a day, 7 days a week. Do you want to send an email, chat or talk to a customer service representative? Feel free to contact our customer service department to talk to our competent customer service representatives.

PAYMENT OPTIONS

We accept Visa, MasterCard and bank transfers. All prices on www.warriorhockey.pl are in PLN.

Settlement of transactions by credit card and e-transfer takes place via the Dotpay.pl website.

The entity providing online payment services is Blue Media S.A

Available payment methods:

Credit cards:

* Visa
* Visa Electron
* MasterCard
* MasterCard Electronic
* Maestro

Forms of refunds include in case of
when the payment was made using a payment card (refund on
card account used for payment) [e.g. In case of occurrence
the need to refund funds for a transaction made by the customer by card
payment seller made a refund to the bank account assigned to
the Employer's payment card. "].

When paying by card, the delivery time depends on the moment of obtaining a positive authorization.

ORDER PROCESSING TIME

We will try to send your order ASAP, but sometimes we have to wait for a special delivery for you.

ORDER STATUS AND TRACKING

You can also contact our customer service department for order status information.

TAXES

If you own a business and pay tax in your country, we can issue a tax-free invoice.

COMPLAINTS AND RETURNS
All goods not as described are subject to complaint
The basis for considering the complaint is proof of purchase
The customer has 14 days to submit a complaint from the date of sending the package to the store
Complaints exceeding 14 days will not be considered
The customer covers the cost of shipping to our warehouse
If the complaint is accepted, the faulty product will be exchanged for a new one or if the entire purchase amount is not returned
Returned product should be sent to the following address

RETURN POLICY
Standard Return Policy: We want you to feel completely satisfied with your purchase. If for some reason you are not satisfied, you can return the item covered by our Standard Return Policy within 14 days of the original date of purchase.
Please provide all returns of goods to:

Kmiecik Investments Dział Zwrotów
Numer Zamówienia: ####### (wpisz swój numer)
os. Bór 20b
34-400 Nowy Targ, Polska

USE OF COOKIES
We adapt and adapt some website content based on the type of browser and other information provided by the "cookie". Cookie remembers visitor information from one page to another and from one visit to the next. The cookie does not contain any personal data and is only a "trigger" that downloads information when you visit our website.
For example, cookies allow us to provide better services by keeping the shopping cart between visits so you don't have to re-enter each item. In most web browsers the cookie function can be turned off and the software is available from third parties, which allows you to visit our website without providing this information. Welcome to our website if you use this software but you will not be able to use our online shopping basket.
 
SPECIAL EMAILS
 
You can choose to receive special promotions emails during the order processing process on our website or by entering your email address in the "Product Notification" box on the right side of our homepage. You may opt out of receiving emails from www.warriorhockey.pl and special messages from any email. Simply click the Unsubscribe link at the bottom of the email and follow the prompts. Remember that by unsubscribing, you will lose our exclusive offers and notifications of special savings. days for your email address to be removed from our subscribers database.

Kmiecik Investments
axis. Bór 20b
34-400 Nowy Targ, Poland
NIP: PL735-286-43-87
REGON: 362776421
Phone: +48 604 438 256
Email: info@warriorhockey.pl